IT Support Technician - Apprenticeship 2023 - Leavesden

General information

Description and requirements

Trainee IT Support Technician – Apprenticeship 2023 – Watford

Join us on our journey to build for a better society by becoming a Skanska IT Support Technician!

What will you be doing?

As a Trainee IT Support Technician , you will work alongside experienced IT professionals as part of our IT Service Desk.

You will learn to provide support to our end users and learn the skills and knowledge of the various Digital technology, software, communications and IT systems Throughout the apprenticeship, you will learn the following:

• 
  Excellent IT support provision to our end users
• Troubleshooting and fixing IT issues over the telephone, in person and through our digital support system (e.g. portal)
• Using wide range of hardware and Digital applications
• Working with other teams across IT to fix more complex issues
• You will rotate in different IT roles within our IT Department over a 2 year period to gain a broader understanding and appreciation of all areas of IT.

Overall, you will gain a technical understanding of Skanska’s hardware, software and digital technology and a platform to develop a career within IT.

What qualification will you be studying towards?

You will be studying a Level 3 qualification initially.

Here is a link to the college course (apprenticeship standard) for more detail:

IT Solutions Technician Apprenticeship - HRUC Apprenticeships & Skills (hcuc.ac.uk)

Where will you be working?

You will be based at our brand-new modern head office in Leavesden Park near Watford (right next Harry Potter World). There is free parking on site, or you can use our shuttle bus service from and to Watford Junction station.

What will we need from you?

• 
  5 GCSEs (Grades 4-9) including Maths, English and preferably Computer Science (Grade 4-9) or their equivalent.
• You will enjoy working with other people
• Enthusiasm to learn and pro-active in your approach to work
• Passion for IT and Digital Technology Solutions
• New ideas to help us innovate and work more effectively

What can we offer you?

• 
  Support and funding to help you achieve a Level 3 qualification in IT Solutions
• Starting salary £16-£20K per year + and annual salary reviews
• You will be part of a well-established organisation built on strong purpose and values
• We want you to do well and will support you career beyond the apprenticeship

Key application timeline

Apply by: 20th March 2023

Assessment Day if you are successful: April/May – date TBC

Start date: September 2023

About Skanska

Skanska is one the UK’s top construction and development companies. We are building, upgrading and maintaining the country’s infrastructure for future generations. Drawing on our Scandinavian heritage, we are green, innovative and progressive. We bring together people and technology, as part of our objective to make construction a safer and more collaborative industry.

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us using emerging.talent@skanska.co.uk if you require any adjustments that would support you throughout your application.

More information about the role

If you would like more information about the role, please contact us: emerging.talent@skanska.co.uk

Closing date

The closing date for this vacancy may be subject to change any time at the sole discretion of the business.

We look forward to receiving your application!