Senior Scrum Master

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Scrum Master of the SRE Team, you will be leading a squad focused on the performance, resilience and reliability of our core platform. Here, we innovate, build and maintain Sky.com enabling our customers to buy, manage and get help with the products they love. You will be joining a diverse team where the focus is collaboration, doing what’s best for the customer and our people and having some fun while we do it.
What you'll do

• Support multi-skilled, multi-discipline Development Teams developing various products with a diverse audience in delivery, processes and ways of working.
• Drive a culture of continuous improvement, mentoring teams to improve the efficiency and quality of their delivery.
• Promote transparency in processes and outputs – using metrics and insight to drive decision making and create feedback loops.
• Build a psychological safe environment where challenges can be raised without fear of blame, retribution, or being judged, with an emphasis on learning and problem-solving.
• Drive the proactive development of roadmaps and backlogs with multiple Product Owners & Stakeholders
• Own the direction and development of the Scrum Master chaptership, identifying areas of improvement, growth, community and empowerment.
• An integral member of the digital service leadership team and wider extended leadership team participating in discussions, activities and decision making that affect the wider business area.

What you'll bring

• Extensive experience as a Scrum Master within a fast-paced software development environment, delivering multiple products and programmes of work.
• Confidence in diligently applying Agile practices, metrics and frameworks, with the ability to support and hold other scrum masters, leadership and stakeholders to account to practice and understand Agile and its values.
• A passion for continuous improvement – identifying, driving and inspiring others to define cross-cutting continuous improvement opportunities that are done at the right time and with the best methods to implement.
• Outstanding communication and social skills at all levels, with demonstrable ability to influence decisions in a fast-paced commercial environment.
• Experience of mentoring junior Scrum Masters or those looking to move into Scrum Mastery.
• Highly motivated attitude to drive empowerment, growth and ownership as a servant-leader.

UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you’ll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You’ll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That’s not all. You’ll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. OR Leeds Our spacious tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next. But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we’ll back you all the way. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.