Duty Manager

About The Role

We are looking to recruit a Duty Manager for our store in Warrington. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you at this very exciting time of business growth, come and join us on our journey.

Responsibilities as a Duty Manager:

Sales

• Deliver, maximise and exceed sales targets in store
• Maintain availability of all products is maintained on the Shop Floor
• Ensure the team’s familiarity with all products in all departments
• Make sure all customer purchases are carried out in accordance with Company guidelines

Customer Service

• Ensure that all customer queries are dealt with promptly and effectively
• Achieve and maintain company standards on housekeeping, floor presentation and space planning
• Participate in weekly stock takes - identify and report abnormal counts to the Store Manager

Staffing/Operations

• Ensure staffing levels match the business needs, or events in-store
• Prepare, monitor and action daily task board
• Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
• Assist Store Manager with all staffing issues, i.e. training and performance reviews
• Cash handling/Security/ daily spot checks on all tills
• Ensure that company cash/stock handling procedures are adhered to at all times
• Responsible for the opening and closing of the Store

The ideal candidate will:

• Have a proven track record as a Duty Manager in a fast-paced retail environment
• The ability to demonstrate a high level of operational, leadership, planning, organisational, interpersonal, and communication skills
• Be target driven and customer service oriented
• Be highly motivated and ambitious
• Be a confident self-starter with a ‘can do’ attitude

Some of our great benefits:

• An attractive and competitive salary (from £27,000)
• Generous annual leave entitlement rising with length of service
• Weekly pay
• Performance related bonuses
• Employee Assistance Programme with discount platform
• Store Discount
• Generous pension scheme

About Smyths Toys

We are one of the largest toy and baby retailers in Europe! We've got over 240 stores in 5 countries - Ireland, the UK, Germany, Austria, Switzerland. At Smyths our continued success is all down to our team - feel like you want to know more?

We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!

Salary: £27,000.00 per year