Customer Service Assistant Fixed Term
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
About the role
Here at Sodexo, we place customers at the heart of everything we do. Our incredible Floor Captains lead the way when it comes to fabulous customer experience and we’re looking for someone to join our team!
This is a key role in our close-knit team as you’ll be helping to ensure that our operations, from mailroom service to meeting room support and excellent service standards to impeccable cleanliness, are all running smoothly.
We want you to bring your excellent team ethos, superb communication skills and your top-notch IT skills with you when you join us. Don’t forget your world class customer service skills too!
Your ability to prioritise tasks and remain calm under pressure will ensure that you soon become our go-to person on site.
It would be great if you had previous experience in a similar role but a can-do attitude and complete customer focus will tick the box.
Package Description
40 hours per week
£12.27 per hour
Monday - Friday
Uniform supplied
Full training provided
Cycle to work scheme
Many employee benefits, rewards and recognition.
Job Type: Full-time
Salary: From £12.27 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Wellness programme
Schedule:
- 8 hour shift
Experience:
- customer Service: 1 year (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Catering & Food Service Contractors
Based on transatlantic hiring benchmarks for Customer Service Assistant Fixed Term roles across Sodexo's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Catering & Food Service Contractors.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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