Collections Agent
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Position Overview & Specifications
Salary £25,000 - £27,000 DOE, plus bonus, incentives OTE £35k - £40k
Oldham, Greater Manchester.
We have teamed up with an established, highly regarded Insolvency Practice based in the Oldham area. Due to continued growth and success, they are seeking a skilled Collections Agent / Debt Collections Agent / Credit Control to join them on a permanent, full-time basis.
As an experienced credit controller (debt collector, collections, collections agent) you will be a part of a busy & diverse team who work with end customers to arrange suitable repayment plans to suit all parties. This role will involve working with those who have/are struggling with financial commitments, so a empathetic ear along with an ability to collect the required payments is critical.
With your previous skills and experience, a typical day would involve the collection of payment / debt arrears, work with the customer (empathy) to understand their current financial circumstances, negotiate fair and affordable payment plans in line with the FCA & TCF regulations.
If you have a proven background within a similar role, organisation and an excellent communicator please send your CV and a team member will reach out to you ASAP.
Job Type: Full-time
Salary: £25,000.00-£27,000.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Oldham: reliably commute or plan to relocate before starting work (required)
Experience:
- Collections: 1 year (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Collections Agent roles across Solar Eco Energy's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £27,000 bracket, including retirement vesting and health parity.
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