ED Receptionist

The Emergency Department is looking for a Receptionist to help facilitate the smooth and timely flow of patient journeys through the department and reduce delays.

We would like an enthusiastic, hardworking and motivated individual to join our ED Admin team. Applications from individuals with excellent interpersonal and organisational skills and who are IT literate will be welcomed.

This is an exciting and challenging role that comes with lots of opportunities to really make a difference to the patient experience.

The post will include some unsocial hours and weekend working.

You will provide a welcoming, friendly, courteous and efficient service to all including general reception duties for patients and visitors arriving within the department.

You will provide administrative support to facilitate the patient’s progress through the hospital system and maintain patient record systems providing confidential, accurate and up to date information.

Yeovil Hospital is an ambitious and friendly Trust that is proud to provide acute care for a population of more than 225,000 people in South Somerset, North and West Dorset and parts of Mendip. The hospital has 345 beds, a busy Emergency Department, a variety of outpatient and diagnostics services, and a private patients’ wing which offers a personal service in state-of-the-art clinical facilities, with all profits being invested back into NHS healthcare.
Yeovil Hospital’s iCARE model, which has established the principles of exemplary patient care, patient and employee experience, has attracted national interest and is embedded in everything we do, following our vision to care for our patients as if they are one of our family. The Trust’s shared vision has led to our staff rating Yeovil Hospital the best in England for employee health and wellbeing for the third year running in the annual NHS staff survey 2020.

Benefits of working for us:

• Working for a Trust voted 1stfor Health and Well-being across the UK (NHS staff survey)
• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Please Note: Our Trust is undergoing a merger to enable Yeovil Hospital NHS Foundation Trust and Somerset NHS Foundation Trust to become one combined organisation in April 2023. If you are successful in securing employment with the Trust we wanted to make you aware of this proposed merger. If this merger is confirmed, your employment will continue as part of the newly formed Trust.