Ward Receptionist Portman

Could this be you? Portman are looking for a bright, innovative, and compassionate receptionist to join their friendly team of staff who are dedicated to providing excellent patient-centred care.

We work closely as a multidisciplinary team to provide the best outcomes for each individual and their families, many of whom are elderly.

Portman Ward is a general medical ward based at Musgrove Park Hospital.

We are looking for a highly motivated and organised individual to join our ward administration team. The purpose of the role is:

• To provide a friendly, effective reception, advice and information service to patients, colleagues and visitors to the ward.
• Support and assist the nursing staff and contribute to the care environment.
• To maintain electronic patient records, including the use of MAXIMS and EPRO and ward shared drive.
• To support the organization in achieving excellence in everything that we do by embedding and promoting the Trust values of working together, listening and leading towards providing outstanding care.
• Intregra ordering and receipting of goods training provided.

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan – there is truly something for everyone!

• To provide welcoming and professional reception cover with patience and efficiency in a range of situations involving patients and relatives including where the patient or relative may be distressed.
• To cover the reception desk. This involves being the first point of contact for patients and visitors accessing the department.
• To independently manage own workload on a daily basis; and to

demonstrate the flexibility required to respond to interruptions and changing priorities.

• Please see the attached JD for further information