Student Adviser
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Position Overview & Specifications
We are looking for a Student Adviser to act as an initial point of contact for students and other stakeholders in providing information, advice and guidance on all aspects of student life and wellbeing, including responding to critical incidences. You will deliver a high standard of customer service whilst working closely with academic Schools, other Professional Services and external stakeholders and continuously look to enhance and improve the student experience.
School/Service Student Services Salary £25,642 - £29,619 Vacancy Type Filter Support Career Pathway PS - People support Terms of Contract Indefinite Contract Type Full Time Hours per Week 37 Weeks Per Year 52 Normal Place of work Southampton Campus Interview Date 07/03/2023 Employer Solent University Closing Date 17/02/2023 Ref No 12406 Documents- Student Adviser May 22.docx
(Word, 78.79kb)
Working in a busy student-facing environment, as a Student Adviser you will be providing information, advice and guidance to students on a range of areas from academic support to pastoral guidance. We are seeking a well-organised individual(s) with a good eye for detail who can deliver high standards of support and problem-solving to the student community at the University. You will be able to work on several tasks concurrently, work to tight deadlines, and contribute to the identification and implementation of changes and enhancements to working practices. You will at times work with students who require wellbeing support. This will include providing them with practical support, and referring them to other specialist advisers.
An excellent communicator, you will be able to build up professional working relationships with internal colleagues and external agencies, and be confident in dealing with crisis situations. Experience in supporting people with mental health difficulties would be advantageous.
People come to work at Solent because we're a modern and ambitious university with exciting plans for the future. We're focused on the practical side of higher education, providing the connections and confidence to turn knowledge into careers with real meaningful impact.
By working together, we aim to create an inclusive, healthy environment to provide an excellent people experience and a workplace where living the Solent values is central to everything we do.
Solent University offers an excellent benefits package. More Information.
We are Confident. We are Progressive. We are Inclusive. We Are Solent.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Student Adviser roles across Southampton Solent University's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,642 - £29,619 bracket, including retirement vesting and health parity.
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