Customer Services Executive

Join us! Help all our customers have a great day at work

The job: an opportunity to shine

Exceptional talent is the number one priority at IWG. If you join us, you will be working with the global market leader in the fast-paced hybrid workspace industry. You will:

• Give our customers and their guests a warm and friendly welcome, every day.
• Help our busy workspace run smoothly and happily.
• Be part of a dynamic team with amazing career opportunities
• Above all, help your customers and colleagues have a great day at work.

About you: right person, right place, right time

What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day – and the determination to be even better tomorrow.

Our company: shaping the new world of work

The world of work is changing. The old 9-5 model is finished. People are working anytime and everywhere: at home, at a hub close to where they live or on the go. Right across the world, we’re at the forefront of this ‘hybrid’ working revolution, providing convenient and advanced workspace solutions and apps so our customers and colleagues can always be at their best.

We’re particularly proud of:

• Being the global leader, with ambitions to have 20,000 flexible-workspace centres across more than 120 countries.
• Actively improving the lives of our stakeholders and their local communities, freeing people from the daily commute to spend more time with family and friends.
• Slashing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral by the end of 2023.
• Investing in the communities where we are based, attracting fresh talent and providing local employment.
• Our global commitments to charities and communities – from offering discounted spaces in our offices to the huge fundraising endeavours led by our passionate centre teams.

Your future with IWG: unleashing your full potential

Training and development aren’t just essential drivers of your growth – they’re also crucial to our success as a company. We can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

Their success clearly shows there is no limit to what you can achieve at IWG. As well as their hard work, their success is based on the opportunities we offer for growth and professional development, including:

• A great induction programme where experienced colleagues teach and show you what to do.
• Ongoing training and support from your line manager and team so you can develop your skills.
• Access to our online academy so you can share, interact and learn with colleagues from across the world.
• A range of future career options in everything from sales, marketing and operations to finance, HR and IT.
• The opportunity to move internationally.

We’re even investing in forestry across the world to maximise our positive impact on the climate. And every new starter gets his or her own tree – so you can watch your tree grow in parallel with your blossoming career.

Don’t hesitate: apply today – and let’s work together to make the world of work a better place for everybody.

IWG is delighted to be recognised by Leading Employers, placing us in the top 1% of UK employers in 2023.