Receptionist (Full Time)
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Position Overview & Specifications
Receptionist | Customer Service, Administration | Permanent | Full Time, Permanent | Enhanced Pay | Bristol | Free Parking, Excellent Benefits
Spire Bristol Hospital is in search of a Receptionist to join the outpatient’s desk to provide an efficient service to patients. This will be working on a rota basis covering a mix of early and late shifts so you will need to be flexible to this Monday – Friday with the occasional Saturday – where you will get a day off in the week in this care. We are also offering an enhanced pay for any unsocial hours in the week and an entire shift on a Saturday.
With 76 beds, 5 operating theatres, and the only private hospital in the South West with an Intensive Care Unit, Spire Bristol Hospital has been providing excellent care, expertise and knowledge in a supportive and progressive environment for over 32 years.
Duties and responsibilities:
- Welcoming, registering and directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Updating patient information to SAP in a precise, in a timely manner whilst ensuring efficient and professional registration of patients
- Ensuring that credit card data is captured for all patients attending the hospital
- A willingness to assist other departments as and when required.
- Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures
Who we're looking for:
- High degree of accuracy and a methodical approach to workload
- Ability to work under pressure within a busy Front of House role.
- Previous Receptionist/Administration experience (Advantageous)
- Confident manner on the telephone
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Faye Nasser on faye.nasser@spirehealthcare.com
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome.
Who are we? - A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.
About the Team: Spire Bristol Hospital is the largest private hospital in the South West, offering fast access to a broad range of treatments and services including complex surgery and a Children and Young People's Service. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Receptionist (Full Time) roles across Spire Healthcare's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,000 - £21,200 bracket, including retirement vesting and health parity.
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