Technical Support Assistant

About the Role

Base Location: Perth

Salary: £35,142 - £40,246 + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available

Our Distribution Control Centre North (DCCN) is responsible for the management and control of SHEPD's high voltage Distribution system. Due to our continued growth, an exciting opportunity has arisen for a Technical Support Assistant to join our team in Perth.

As a member of our Commissioning Team you would be responsible for a wide range of operational duties, primarily the cartographic maintenance of the DCCN's network management systems. You will also be responsible for the configuration and commissioning of primary and secondary remotely controlled equipment, enabling delivery of a safe and reliable interface for 24/7 Distribution system operations and safety.

You will work closely with our team of Control Engineers and the regional operational staff, as well as our colleagues in Operational Technology. The ability to build and maintain effective working relationships is critical to ongoing success in this role.

Due to the real time nature of the control room's operational business model, candidates must offer a flexible and committed attitude, an eye for detail, a high level of personal resilience and possess strong problem solving abilities.

The ability to learn new systems quickly would be an advantage as a range of bespoke software and technical applications are used within this role.

There is the opportunity for the right applicant to develop their engineering career within the Control Room environment.

Please note, candidates for this role will be required to obtain vetting to SC level through UK Government. The criteria normally includes 5 years UK residency, further information can be found here: United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)

What do I need?

To be considered for this role, we would love you to have:

• A knowledge of Power Systems, coupled with previous technical experience, and an understanding of SCADA application would be an advantage however full training will be provided.

• An excellent attention to detail and ability to prioritise flexible deadlines while maintaining high levels of excellence.

• An analytical/methodical approach to problem solving and the ability to work effectively when faced with pressurised situations.

• The ability to work independently while maintaining a high degree of accuracy is essential.

About our Business

SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net-zero. By enabling a smarter, more resilient electricity network we're ensuring our local communities continue to receive the power they need, both now and in the future. We are consistently investing and innovating to improve network resilience and future-proof power supplies for life's changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Hannah on Hannah.e.cutajar@sse.com / 01738 341147.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

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