Housekeeper
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Position Overview & Specifications
Description
The Royal Castle occupies a landmark location in the heart of Dartmouth. Our award-winning 17th-century hotel enjoys enviable views over the River Dart and offers the perfect place for enjoying a drink and a bite to eat.
You’ll be working in a picturesque corner of South Devon adorned with serene outdoor spaces that will take your breath away. While the waterside offers a restful escape, the town itself buzzes with life, striking a perfect balance that provides something for everyone.
We’re looking for a Housekeeper to join our close-knit team. You’ll provide a warm welcome to guests, keep our rooms looking spick and span, and radiate an enthusiasm for delivering experiences that delight.
About us:
- Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- You have a keen eye for detail and know cleaning and hygiene standards like the back of your hand. Keeping a watchful eye over customer feedback means you’re always adapting to maintain high standards and improve where necessary.
- You’ll maintain high standards of room cleanliness and servicing, ensuring everything is looking spick and span.
- Peak season can get pretty busy, but you thrive when working under pressure.
- A strong self-belief and enthusiasm spur you to achieve individual and team goals, with a flair for facing challenges constructively.
- You fit straight into a fast-paced, close-knit team.
- Good time management is one of your strengths.
- You feel at ease performing tasks to a tight schedule.
- You have a passion for hospitality and are proud to go above and beyond to provide an award-winning experience.
What we will offer you in return:
Additional info:30% off food and drink in our pubs.
50% off overnight stays in our pubs.
A free two-night stay in our pubs every year.
Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
Cycle to work scheme on select roles.
Learning and development opportunities.
Career progression.
Free food on shift.
Family-friendly policies.
Flexible working.
Paid time off to volunteer for charity.
St Austell Family Group is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.
Salary£9.50 - £10.50 / HourScheduleFull TimeLocation11 The Quay, Dartmouth TQ6 9PS, UKExpiry dateFri, 17 Mar 2023Details
Skills
Fast-Paced Experience
By applying you confirm you have these skills.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 16-30 per week
Salary: £10.00-£10.50 per hour
Benefits:
- Company pension
- Employee discount
- Flexitime
- Referral programme
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Dartmouth: reliably commute or plan to relocate before starting work (required)
Experience:
- housekeeping (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for Housekeeper roles across St Austell Brewery's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £11 bracket, including retirement vesting and health parity.
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