Shop Manager – Gaerwen & Holyhead
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Position Overview & Specifications
Location: Gaerwen (28hrs) & Holyhead (7hrs) Shops
Hours: 35 hours per week, to include weekends
Salary: £19,425 p.a.
Reportable to: Retail Manager & Warehouse Supervisor
Contract: Permanent, 9am – 5pm (with one hour lunchbreak) working 5 out of 7 days.
- Job reference: 2023-004.1
- Closing Date: 05/05/2023, 5pm.
Who we are:
St David’s Hospice is a local charity providing hospice care to adult patients across Conwy, Gwynedd and Anglesey. Currently, we have three clinical sites, and a Hospice at Home service, and our café and 20 retail outlets across North West Wales play an important role in supporting our services.
Integrity and care are at the heart of our culture and will be centric to the role of the Shop Manager.
What you’ll do:
As a Shop Manager you will work closely with the public receiving goods, identifying and pricing items ready to be sold at the St David’s Hospice shop, you will have responsibility of ensuring the shop window displays are appealing and welcoming whilst generating income for the hospice.
We are looking for someone who will:
- Be able to turn goods over quickly by having a strong sales or retail background
- Deliver the best customer service & promote the hospice at every opportunity
- Develop the store and increase revenue
- Look for opportunities to generate income within the job role.
- Ability to follow procedure with particular reference to the Hospice’s Retail Policy contents.
To do the role you’ll need:
- Experience of working in a similar role
- Excellent communications skills
- Customer service and / or sales experience
- Experience in displaying goods
- Empathy for the Hospice, and alignment with the charity’s values
What you’ll get in return:
- Job satisfaction and value in making a difference to the local community
- Be part of a friendly and collaborative team
- 23 days holiday, plus bank holidays, with annual leave purchasing available.
- Discounts from charity partners such as 02, Specsavers and the ‘Blue Light Card.
Shop Manager – Job Description 35hrs
We will review applications as they come in and therefore we may close the vacancy before the closing date, candidates are advised to apply early.
To arrange an informal discussion please contact the HR Department: hr@stdavidshospice.org.uk
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Shop Manager – Gaerwen & Holyhead roles across St. David's Hospice's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,425 - £19,425 bracket, including retirement vesting and health parity.
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