Hostel Night Concierge

Do you have a passion for working with people and the ability to empathise with others?
The Longhills Hostel is part of the Bristol complex needs service; which provides level 1 accommodation and housing related support for vulnerable adults with complex needs and/or mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence, promote opportunities for positive change and support their recovery journey and move on.
Working as a Night Concierge, you will:

• Provide a first point of contact and safeguarding to clients at night.
• You may be required to work alone at times being responsible for dealing with emergencies, undertaking regular health and safety checks on patrols and through monitoring the CCTV system.
• Report incidents or maintenance issues and communicate any concerns or events to the rest of the team.

About you
You don’t need to have direct experience; but if you have an understanding of the issues that affect homeless or vulnerable adults and think you could interact with clients in a positive and friendly manner throughout the night and be passionate about working in a service that supports vulnerable adults we encourage you to apply.
You should have good communication and basic IT skills with the ability to keep records and follow procedures.
The ability to stay alert and awake during your shift and act with integrity, using your initiative to remain calm to identify the appropriate action to take in various situations.
This is a great role to learn about working in the charity sector, many of our specialist workers and managers developed a career after starting in Night Concierge roles.
How to apply
Why not come and meet us at the Bristol Jobs Fair on 23 February 2023, click here to find out more and register.
When you’re ready you can click the Apply Now Button to submit your CV and supporting statement online.
To view the job description and guidance on completing your application form, please click on the documents tab on the advert page on our website.
Closing date: 10am on 2 March 2023

Job Type: Full-time

Salary: £21,255.00-£21,575.00 per year