Retail Assistant

If your looking for a varied hands on role, where no two days are the same then we have just the job for you!

You may not have considered a career in Self Storage before, but for those of you who like a varied role with scope to develop your skills and abilities across everything from sales, customer service, account and facility management then our Retail Assistant role is for you.

About us:

Storage World is one of the leading self-storage, office and workspace solution providers in the Greater Manchester area. Our team is small, this means each colleague has the ability to make a positive impact on the customer, the team and the branch.

About our customers:

All our customers are different, as is the solution we can offer them. Storage for items between house moves, business start ups, office facilities to name but a few. They can sometimes need handholding or a cup of tea, but always require a friendly & professional colleague to help them through the life event that brought them to us.

Basic skills you need to get you off to a quick start:

• Telephone and face to face sales experience
• Customer service ability
• Basic IT skills
• Inquisitive mind
• Proactive attitude
• Ability to work independently & as part of a team

Day to day activities:

• Converting enquiries into customers
• Maximizing sales by promoting products and services
• Facilities management, maintenance and security
• Customer query resolution & support
• Daily administration

Key requirements:

• High School qualifications or equivalent
• Relevant higher educational qualification preferred
• Minimum 2 years retail, property management, storage or customer service experience
• Able to work weekends and holidays
• Able to pass a pre-employment background check

Reward package:

• Salary - £21,000 - 27,000.00 per year
• Bonus – Based on performance
• Cycle to work scheme
• Employee assistance program

Please note that we will be interviewing continuously, which means that we will close the application process when we have found the right candidate.

We look forward to meeting you very soon!

Job Type: Full-time

Salary: £21,000.00-£27,000.00 per year

Benefits:

• Cycle to work scheme
• On-site parking
• Wellness programme

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

COVID-19 considerations:
In line with government guidelines

Work Location: In person

Reference ID: MIDSA