Customer Service Team Member
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
An exciting opportunity has arisen for a Customer Service Team Member to join the team at Storm Building Products.
The successful applicant will be within a team of account managers, manage dedicated customer accounts and be responsible for providing an impeccable customer journey.
Key Responsibilities -
- Delivering excellent customer service at all times
- Developing and maintaining customer relationships
- Input customer orders into the sales order system with the upmost attention to detail
- Strong communication skills within team and with external customers
- Working towards KPIs
- Daily administrative tasks
- Deal with customer enquiries with speed, politeness and clarity
Person Specification
We are looking for an enthusiastic and professional individual with customer service experience with proven track record and whom is able to work within a faced paced team/environment.
The ideal candidate will be -
- An excellent team player
- Be able to demonstrate effective communication skills
- Have a close eye for attention to detail
- Be fully PC literate
- Able to manage their time well and prioritise workload
- Reliable and conscientious
- Take ownership and accountability for actions
Job Type: Full-time
Salary: £25,000.00-£28,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bridgwater: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 3 years (required)
Work Location: In person
Reference ID: ACM
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Team Member roles across Storm Building Products's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £28,000 bracket, including retirement vesting and health parity.
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