Retail Volunteer
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Position Overview & Specifications
Sue Ryder Charity shop, Alston Retail Park, Keighley BD21 4AG
Please note - we do have a minimum age requirement in our shops of 18. We regret that we cannot proceed with your application if you are not yet 18. Area or Department: Retail Employment Type: Voluntary Ref No: VC2-6202-RV-A3 Retail Volunteer
Volunteer to help Sue Ryder be there when it matters
As a Retail Volunteer in our Alston Retail Park Sue Ryder charity shop, you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work.
Please note - we do have a minimum age requirement in our shops of 18. We regret that we cannot proceed with your application if you are not yet 18.
The Role – Retail Volunteer
- Donations and Gift Aid – meet donors, receive donations, sign donors up to GiftAid
- Sorting, labelling, pricing of stock
- Greeting and helping customers
- Serving customers on the till (training provided)
- Maintaining shop displays, re-stocking,
- Light cleaning/tidying duties to keep the shop inviting and well presented
About you
As a Retail Volunteer you will:
- Enjoy helping and engaging with customers
- Enthusiastic
- Ability to work as part of a team
- Pro-active
- Reliable
How you will benefit
- Make new friends and become a part of your local community
- Be part of a friendly team
- Learn new, transferable skills and enhance your CV
- Flexible working
- Volunteer discount on donated goods
- Travel expenses – we are happy to reimburse reasonable travel expenses for a minimum regular commitment.
About Sue Ryder
We provide care, bereavement and emotional support in our hospices and neurological centres, in people's homes, online and in the community.
Sue Ryder is one of the UK’s largest charity retailers with over 400 shops.
Our shops generate funding so we can provide an annual 2.7 million hours of expert medical care.
Sue Ryder places huge value on the diversity that we have within our team of volunteers and supporters.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Grantmaking & Charitable Foundations
Based on transatlantic hiring benchmarks for Retail Volunteer roles across Sue Ryder's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Grantmaking & Charitable Foundations.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £17,726 - £21,196 bracket, including retirement vesting and health parity.
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