Assistant Manager

• Suffolk County Council, Ipswich, IP1 5PF
• £36,298 - £42,380 per annum (pro rata if part time)
• 37 hours per week
• Permanent/Fixed Term - May 2024

Posts available:

• Position 1 – 37 hours per week, Permanent (Ipswich and East) based at Landmark House, Ipswich
• Position 2 - 37 hours per week, Fixed Term based at Landmark House

We are committed to flexible working, so please read the Job and Person Profile (docx) to find out about the types of flexible working available for this role.

Two great opportunities to join Suffolk County Council's Home First Ipswich and East Team as an Assistant Manager.

Your role and responsibilities

• provide leadership and professional support to a range of Home First staff including supporting Home First Out of Hours co-ordinators on an on-call basis evenings, weekends and bank holidays on a rota basis
• ensure that services are delivered through the assessment and re-ablement philosophy
• support the Registered Manager (Domiciliary Care) within a locality to meet CQC requirements
• support team leaders to play a key role in the development and maintenance of the assessment and enablement function within SLCC model (tier 2)
• act as a deputy for the Registered Manager as and when required
• provide formal line management and supervision to Home First team leaders
• offer Team Leaders ongoing coaching, advice and guidance on both formal and informal basis in relation to staffing issues and frontline practice
• contribute towards the development and implementation of key changes as required across both the service and the system e.g. Health Integration
• support with CQC auditing on behalf of Registered Manager to influence service improvements
• support delivery of a number of projects across Home First
• implement Transformation changes with support from Deputy and Transformation Manager and Service Development Lead (Capacity/POLR).

This job is part of the Home First team and will support delivery of multiple projects and programmes under their transformation agenda. This role is a countywide transformation role and will report to the Deputy and Transformation Manager although you will align to work alongside a locality team to support Integration. You will also act as a deputy for the CQC Registered Manager as and when required and support the area as required.

The team

Home First provides a short-term assessment and re-ablement care and support service to people living in their own homes. Home First acts as the Provider of Last Resort for long term care provision across Adult and Community Services (ACS).

Assessment and short-term support services may be required following a stay in hospital, an illness or crisis at home or help to avoid an admission in hospital.

This service which is registered with the Care Quality Commission works closely with colleagues from ACS Cluster Teams, Independent Providers, Health, the Boroughs, and Districts, the Multi Agency Safeguarding and a wide range of agencies such as those in the voluntary sector.

You will need:

• NVQ Level 4 in care or equivalent
• PG diploma in Public and Service Management or equivalent (desirable)
• good understanding and Knowledge of CQC regulations
• good knowledge of the Care Act – philosophy of re-ablement and promoting Independence
• good working knowledge and proven practical application of quality assurance system
• passion for improving the lives of people who access our services
• proven ability to effectively manage own workload and adapt to continuously changing external requirements
• proven ability to take lead role in promoting person centred care.

You can view a full list of requirements in the Job and Person Profile (docx). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

Travelling requirements for your role

• We positively encourage the use of technology to communicate, but in this role you will need to travel to locations away from your contractual base, so you must either hold a full and current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means. If you require a reasonable adjustment due to a disability to meet the travel requirements of this role, please speak with the contact detailed below.
• This role supports hybrid working, a broadly even balance between working from home and working from an office base. Please speak with the contact detailed below if you wish to discuss how that might impact your working arrangements. #LI-Hybrid

Find out more information

For an informal discussion about this role, please contact Jodie Bird on (01473) 265849.

Please read the Job and Person Profile (JPP), before applying for this job opportunity.

In your application, please ensure your statement indicates how you meet each of the criteria in the ‘Person Profile’ section of the JPP.

Closing date: 11:30pm, 7 June 2023.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

We offer a fantastic, inclusive working environment including diverse and active staff networks, great flexible working options and many benefits, as well as the opportunity to improve the lives of Suffolk residents.

Benefits include:

• Performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• The opportunity to join a large, diverse organisation, with career opportunities across our services
• A supportive culture, underpinned by our WE ASPIRE values
• Access to the Local Government Pension Scheme (LGPS)
• Up to 28 days annual leave entitlement, plus UK bank holidays and two paid volunteering days
• An occupational sick pay scheme
• Learning and development opportunities, including a range of work-based apprenticeships
• Flexible working options, with the right to request flexible working from your first day
• A range of staff networks centred around equality groups
• Plus more

If you would like to know more about our benefits, values and equality commitments please visit our Working for Suffolk County Council pages (www.Suffolk.gov.uk/careers).