Team Manager

• Suffolk County Council - Ipswich IP1 5PB
• £43,455 per annum (pro rata for part time)
• 37 hours per week
• Fixed Term or Secondment for 12 months

We are committed to flexible working, so please read the Job and Person Profile (JPP) to find out about the types of flexible working available for this role.

We have an exciting new role in our Adult and Community Services (ACS), Specialist Directs Payment Review Team as a Team Manager, based at Landmark House in Ipswich.

Provision of Direct Payments that enable greater choice and control for adults is enshrined in the Care Act. We know that increased uptake of Direct Payments will be central to social care reform. In ACS, we have the ambition to improve the efficiency and effectiveness of our Direct Payment offer.

To achieve our ambitions, we first need to work with those who already receive Direct Payments, completing reviews and ensuring they have coproduced, clear and meaningful support plans in place.

We are establishing a countywide team approach to enable consistency, get our reviews up-to-date and support improvements in our Direct Payment delivery across ACS.

To make this happen we need a team manager with the passion and energy to lead and coordinate this new centralised Direct Payments Team as well as use their skills and knowledge to shape and influence our refreshed Direct Payment offer.

Role and responsibilities

The main purpose of this new role is to develop, directly manage and lead on the delivery of Direct Payment reviews across the county, ensuring practice is personalised, of the highest quality and delivers the best outcomes for Adults and Carers. This new team will be comprised of experienced Social Workers, Independence and Wellbeing Practitioners (IWPs) and Financial Inclusion and Advice Service (FIAS) DP Finance Officers. You will report to the Senior management team of ACS.

You will:

• manage a countywide Specialist Direct Payments Review Team
• be responsible for frontline staff who review Direct Debit payments across social work services within ACS
• support the Senior Management Team, who will be responsible for the operational delivery within it
• work with area teams, FIAS, contract and service development and transformational teams and other relevant departments to understand, develop and share good practice in the area of Direct Payments, ensuring sharing of information to inform practice and new ways of working.

You will need to:

• be a qualified and registered social worker, occupational therapist, or a member of other relevant professions
• have experience in a leadership role and an excellent grasp of relevant legislation, policy and practice
• the ability to manage resources well and deliver savings
• have the motivation to provide the best possible outcomes for our customers.

You can view a full list of requirements in the Job and Person Profile (JPP). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

We will offer you

Suffolk County Council offers an extensive reward package that combines pay, pension and a range of additional benefits including:

• a supportive environment with access to ongoing training and career development
• a supportive manager and colleagues who will help you build effective working relationships and confidence within the role
• an opportunity to achieve your own development goals in line with the role's operational requirements.
• a supportive culture, underpinned by our WE ASPIRE values.

Travel and workplace requirements

We positively encourage the use of technology to communicate and engage, but on occasions, there may be a requirement for you to travel using reasonable and suitable means available to you. If you require a reasonable adjustment due to disability to meet the travel requirements of this role, please speak with the contact/s detailed below.

This role supports hybrid working, a broadly even balance between working from home and working from an office base. Please speak with the contact detailed below if you wish to discuss how that might impact your working arrangement.

For more information

For an informal discussion about this role, please contact any of the following:

• Karen Wilson (she/her), Head of Contact and Assessment, by calling (01473) 265649 or emailing karen.wilson@suffolk.gov.uk
• Louise Caesar (she/her), Head of Operations and Partnerships Ipswich and East, by calling (01473) 263744 or emailing louise.caesar@suffolk.gov.uk
• Rabbi Deloso (he/him), Senior Finance, Debt and Performance Manager, FIAS by calling (01473) 265201 or emailing rabbi.deloso@suffolk.gov.uk

How to apply

Please read the Job and Person Profile (JPP) before applying for this job opportunity.

Upload your CV (Curriculum Vitae) and complete the short online application form.

For more information, check out the How to Apply section of our Career Site.

Closing date: 11.30pm, 15 February 2023.

Promoted as JOTW (Job of the Week) on Suffolk Jobs Direct.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

We offer a fantastic, inclusive working environment including diverse and active staff networks, great flexible working options and many benefits, as well as the opportunity to improve the lives of Suffolk residents.

Benefits include:

• Performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• The opportunity to join a large, diverse organisation, with career opportunities across our services
• A supportive culture, underpinned by our WE ASPIRE values
• Access to the Local Government Pension Scheme (LGPS)
• Up to 28 days annual leave entitlement, plus UK bank holidays and two paid volunteering days
• An occupational sick pay scheme
• Learning and development opportunities, including a range of work-based apprenticeships
• Flexible working options, with the right to request flexible working from your first day
• A range of staff networks centred around equality groups
• Plus more

If you would like to know more about our benefits, values and equality commitments please visit our Working for Suffolk County Council pages (www.Suffolk.gov.uk/careers).