Bereavement Services Technician
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Position Overview & Specifications
An exciting opportunity exists to join the Bereavement Services team at Sunderland City Council and work within this progressive department.
You will be responsible for preparing grave spaces for private interments and cremated remains, coordinating family burials throughout 10 cemeteries in Sunderland, liaising with Funeral Directors and Memorial Masons to ensure service excellence for every service and every family and overseeing cremation processing at Sunderland crematorium as part of a duty rotation.
The successful candidate will have a proven track record in delivery of customer service, will be self- motivated and driven to achieve high standards and be committed to service excellence, offering advice, support and care during what may be an emotional time for family and loved ones.
For an informal discussion please contact Nicky Raine or Ian Hammond on 0191 561 8131
Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil
If you require any support, contact HR by Telephone: 0191 561 1755 or email: jobs@sunderland.gov.uk.
Please note that CVs are not acceptable.
All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items.
Job Types: Full-time, Permanent
Salary: £24,496.00-£26,845.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Sick pay
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: 244621
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Bereavement Services Technician roles across Sunderland City Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,496 - £26,845 bracket, including retirement vesting and health parity.
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