Work Scheduler

An exciting opportunity has arisen within the Building Service’s Team at Sunderland City Council for a Works Scheduler.

This role involves managing customer service work requests within scheduling software, along with the coordination of planned, cyclical and responsive repairs within the operational teams. You will also be responsible for the smooth and effective delivery of works programmes for all service areas and multi-disciplined teams which will involve diary management of operative diaries.

This role is customer service focused, with customers being both internal and external, therefore the successful applicant will have demonstrable experience of excellent customer service skills gained within a construction-based environment, along with good IT skills as you will be responsible for not only diary management, but also raising and processing invoices, and actioning any required repairs.

Previous applicants need not apply.

Working here at Sunderland City Council, you will be in receipt of not only the salary on offer, but also a generous annual leave entitlement, which commences at 26 days rising to 31 days after five years of continuous service, you will receive bank holidays in addition to the leave entitlement, a contributory government pension scheme, and access to flexible working.

This role is 37 hours per week, Monday to Friday. If you would like to know more and you feel you have the skills to apply for this role, then we would like to hear from you.

You should consider the person specification when applying, providing examples of how you demonstrate your suitability for the post ensuring you meet the specified criteria.

For an informal discussion please contact Rob Rowe, Repairs and Maintenance Manager, on 0191 5614553.

Please note that CVs are not acceptable.

All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items.

Job Types: Full-time, Permanent

Salary: £22,369.00-£24,054.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Flexitime
• Sick pay
• Wellness programme

Schedule:

• Flexitime
• Monday to Friday

Work Location: One location

Reference ID: 242621