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🟢 Actively Hiring · Posted 25d ago ⏳ Closes in 66 days UK Corridor 🛡️ UK Work Eligibility 🏢 Non-profit Organisation

Head of Behaviour Change (London)

🏢 Sustrans • 📍 London, England • 🕒 Sep 14, 2026
Salary Range
£40,840 - £40,840
£3,403 - £3,403 / mo

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Prevailing Wage Benchmark UK National Minimum Wage & Equality Act 2010 aligned
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Corridor Right-to-Work Match UK Work Eligibility

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Location Base
London, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
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Position Overview & Specifications

As the Head of Behaviour Change, you will inspire and lead Sustrans London’s Behaviour Change programme. You will ensure the effective and efficient delivery of a range of projects that promote walking, cycling and wheeling in London.

  • Contract: Permanent
  • Location: Hybrid - London
  • Up to 37.5 hours per week – happy to talk flexible working to suit individual circumstances
  • £40,840 per annum (pro rata for part-time hours) (plus a London Weighting Allowance of £4,195pa pro rata for anyone residing in a London Borough)
  • Closing date: 23:59 on 30 April 2023
  • Reference: SUS4022

About the role

As the Head of Behaviour Change, you will inspire and lead Sustrans London’s Behaviour Change programme.

You will ensure the effective and efficient delivery of a range of projects that promote walking, cycling and wheeling in London. You will also make sure projects can evolve to meet demand and best practice standards in line with Sustrans’ aims.

Responsibility for ensuring that these projects are meeting performance and financial targets and delivering impact rests with you. You will review projects and, from time to time, stop those projects that are no longer delivering impact and work to create new opportunities.

A key member of our senior leadership team in London, you will build and manage internal and external relationships with representatives from central and local government, active travel delivery partners, communities, Transport for London and other key partners.

This role may require travel and work at locations as necessary to undertake projects on behalf of Sustrans. This is a hybrid role; we offer the flexibility to work from home and at the Bethnal Green Hub.


About you

You should have experience in leading, motivating and managing a high-performing team. In addition, we are looking for someone with experience in leading community-based or environmental projects within complex partnerships involving a wide range of internal/external partners, as this is an essential aspect of the role.

Using your excellent communication skills, you will be able to engage with and influence key representatives from government, Transport for London, local government and Active Travel Delivery Partners to effect change and deliver active travel in London.

We will look for evidence of your experience in delivering multiple high-quality behaviour change projects on time and within budget, using a repeatable methodology. You will be able to demonstrate a solutions-led approach to achieving change, with a commitment to creativity, innovation and quality.

We ask you to demonstrate your knowledge of transport and active travel infrastructure delivery and best practice as this will help you advocate for sustainable transport and better places across London.

We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.


Additional Information

  • Closing date for the receipt of completed applications is 23:59, 30 April 2023.
  • Interviews will take place on 10 May 2023.

Why work for us?

At Sustrans, you'll be part of a movement to make it easier for people to walk and cycle.

We're all here to change things! You'll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.

We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

What we offer

Wellbeing

  • 28 days leave per annum plus bank holidays for full-time working.
  • Ability to buy an extra week of annual leave (pro rata for part-time staff).
  • Staff volunteer days.
  • 24/7 free, impartial and confidential support service.
  • We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes.

Financial

  • Group Personal Pension scheme with a 5% or 6% of basic salary contribution being matched by Sustrans.
  • Bike, computer and season ticket loans.
  • Discount benefits.
  • London Weighting Allowance of £4,195 for all those living within a London Borough (32 local authority districts plus the City of London).
  • Death in service benefit – 3 times annual salary.

Family-friendly

  • Enhanced maternity and paternity pay.
  • Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday).

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

United Kingdom Right to Work & Skilled Worker Visa Guide

Corridor Intelligence

Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:

🇬🇧 Skilled Worker Visa (Tier 2)

Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.

🏛️ Settlement (ILR) Pathway

Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.

⚖️ Official regulatory reference: UK Visas and Immigration (UKVI) & Home Office Sponsor Register.

Candidate Preparation Blueprint: Civic, Welfare & Social Services

Recruitment Insights

Based on transatlantic hiring benchmarks for Head of Behaviour Change (London) roles across Sustrans's corporate sector, successful applicants typically excel across three core dimensions:

1. Domain Competency

Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.

2. Behavioral & Leadership

STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.

3. Compensation Alignment

Total compensation expectation aligned within the benchmarked £40,840 - £40,840 bracket, including retirement vesting and health parity.

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Hiring Organization
Sustrans

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Location: London, England
Eligibility: UK Work Eligibility
Schedule: Non-profit Organisation
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