Operations Manager
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Position Overview & Specifications
The Role:
The Operations Manager will lead a team of circa 70 drivers whilst deliveringsafe, robust and effective systems and processes throughout, ensuring thatoperational controls are in place and managed effectively for safety, legalcompliance, optimised customer service, cost effectiveness and resourceproductivity.
Responsibilities:
- Provide strongmanagement and leadership with effective coaching and mentoring to create ahighly motivated and results focused workforce with a commitment to deliveringservice excellence for customers
- Stringentunderstanding and adherence to all compliance & SSHEQ requirements,ensuring the Companys exemplary safety culture is upheld and enforced.Effectively communicating with all key stakeholders both internally andexternally, to ensure up to date and accurate information is deliveredthroughout
- Effectivemanagement and development of the Driver Workforce to ensure that all driversare fully trained, competent and are capable of carrying out their duties andresponsibilities safely and effectively.
- Build strongcustomer relationships and introduce innovative solutions to demonstrate how weadd value to customer operations
- Directresponsibility for SSHEQ performance, Incident Reporting and IncidentManagement for your depot
Required Experience:
- An effectivecommunicator, capable of setting standards and delivering performance throughothers
- Ideally Nationalor International CPC Holder
- Successful,proven background in the Transport & Logistics sector
- Extensiveexperience of managing a transport operation
- Experience inmanaging SQAS, ISO, FORS & DVSA Earned Recognition accreditations
- Proficient ITSkills, specifically in Microsoft Excel
- Understanding oftransport legislation and drivers hours rules, both UK and EU
- Developing andimplementing HSE and quality assurance processes and procedures
- Experienceworking with, and managing, internal and external sub-contractors
- Working with andmanaging a unionised workforce
The Package:
In return, you will receive a competitive salary of up to £45K DOE + Company Car or Car Allowance. You will also benefit from a company pension scheme, paid holidays (25 days + 8 bank holidays), cycle to work scheme, tech scheme and the opportunities that come with a strong, established and growing company.
In addition, Suttons provide every UK employee with access to Suttons Perks, our Employee Assistance Programme and reward platform. Suttons Perks provides discounts to 100s of top name brands, high street offers, and holidays, as well as Employee Wellbeing and Support.
The Company:
In the UK, Suttons Tankers operates a nationwide road tanker fleet which has been successfully
serving the chemicals, gas, fuels, waste, and powders sectors for over 90 years, and is the largest chemical transporter in the UK.
We have a fleet of 8,000 tank containers, 500 trucks, and 700 trailers. We carry out 170,000+ shipments per year - that equates to a delivery every 3 minutes!
Please note, all offers of employment are subject to valid Right to Work documentation, completion of a Basic DBS check and Drug and Alcohol screening prior to start.
Suttons Group is an equal opportunity employer.
#INDFTP
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Taxi & Car Services
Based on transatlantic hiring benchmarks for Operations Manager roles across Suttons Tankers's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Taxi & Car Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £40,000 - £45,000 bracket, including retirement vesting and health parity.
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