Training and Support Officer
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Position Overview & Specifications
£27,852 - £31,099 per year. This is a unique role that would appeal to a confident, proactive and multi-skilled individual who could take the initiative to develop and explore it for all its possibilities.
Post title: Training and Support Officer
Post number: PL.61700-V2
Salary: £27,852 - £31,099 per year
Directorate/department: Place
Closing date: 11.59pm, 14 June 2023
Further informationDo you thrive on building relationships? Getting the best out of people? Helping to develop and motivate learners to be the best they can be and realise their potential growth?
This is the type of rewarding and challenging work you will be doing with us!
What is great about this job is that you get to work within a small dynamic team, putting training, mentoring, coaching and wellbeing ideas and resources into practice. We need you to coordinate training programs, motivate and encourage colleagues to achieve personal and professional growth, assess and monitor training and development needs, create digital and physical training manuals, present in-person or online training sessions and source specialist training and much more.
We also need you to apply your skills to assist and support our data driven decision-making, by offering a comprehensive administration and support role, including researching innovative ideas, supporting key projects and monitoring of performance statistics. If you have these capabilities and are not afraid of bringing energy and passion into your role; if you are organised, digitally savvy and always curious and keen to learn more and offer solutions and improvements, then this job could be a great fit for you.
We are happy to talk about Flexible Working Hours with any candidate with the skills and talent we are looking for.
For an informal chat please contact Ann Smith - ann.smith@swansea.gov.uk or on 07792 334117.
Safeguarding
Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors.
Further details can be found at https://www.swansea.gov.uk/corporatesafeguarding
Croeso!
Dewiswch eich dewis iaith.
Welcome!
Please select your preferred language.
Cymraeg English Close Choose LanguageCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Training and Support Officer roles across Swansea Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,852 - £31,099 bracket, including retirement vesting and health parity.
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