Web Support Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
An exciting opportunity has arisen for a Web Support Advisor to join our business.
About Swish A LTD.
We’ve built our business from scratch based on one thing. Our customers. Our team understand the importance of ensuring that our customers enjoy their time using our services. Whether you’re shopping, watching movies, building your new website or anything else, we're here for your needs.
About the position.
We're looking for enthusiastic, driven people who would love to join our business. As a web support advisor you will work with woocommerce, adding products to our website and helping customers with their needs.
Experience.
- 1 year of call centre experience.
- 1 year of customer experience.
- A little woocommerce experience.
If you think you’d be a great fit we’d love to hear from you!
Job Types: Full-time, Permanent
Salary: £22,500.00-£25,000.00 per year
Benefits:
- Flexitime
Schedule:
- Day shift
- Flexitime
- Holidays
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Web Support Advisor roles across Swish A LTD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,500 - £25,000 bracket, including retirement vesting and health parity.
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