team member
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
About us
Switch Advisor Consultants is a small business in Sheffield. We are customer-centric, supportive and inclusive.
Our work environment includes:
- Casual work attire
- On-the-job training
- Safe work environment
- Relaxed atmosphere
We’re looking for an individual to join our Customer Service team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for.
What you'll be doing:
- Adherence to Customer Service processes and procedures
- Answering inbound customer calls courteously and professionally, dealing with each enquiry
- Management of Customer Service Inbox, ensuring all emails are processed appropriately
- Point of contact for external remote sales team with any query issues
- Strong collaboration within business operations and customer services team
Requirements
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Salary: £24,853.00-£25,943.00 per year
Benefits:
- Employee discount
- Employee mentoring programme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint:
Based on transatlantic hiring benchmarks for team member roles across Switch Advisor Consultants's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to .
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,943 - £24,853 bracket, including retirement vesting and health parity.
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