Weekend Customer Service Advisor
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Are you looking for a Working from Home/ fully remote position?
Do you have commitments in the week, and want a weekend role, but don’t fancy standing behind a bar?
Then look no further!
We are recruiting a Weekend Customer Service Advisor for our client. The company are based in Macclesfield and you would need to be available for training in their offices for the first 4 - 6 weekends, as well as intermittent 1-2-1’s, so you will still need to live within a commutable distance.
You will be paid an annual salary of £8320 per annum, which is equivalent to £10 per hour.
This is a permanent 16 hour per week contract, working Saturday and Sunday. 8 hours on each day alternating between 3 shifts:
- 07.00-15.30
- 08.30-17.00
- 10.30-19.00
The responsibilities for the Weekend Customer Service Advisor role include:
- Handling inbound telephone enquiries from customers.
- Taking details, answering questions, and dealing with complaints.
- Inputting information into the system and logging the details of each phone call.
- Responding to emails.
- Making follow up calls to customers, when needed, to update them on their enquiry.
To be the ideal candidate for this role you must have experience within a customer service position, and you must have the ability to commit to the above hours on a permanent basis.
If the role of Weekend Customer Service Advisor sounds like the role for you, please apply with your CV today!
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £10.00 per hour
Benefits:
- Work from home
Schedule:
- Weekends only
Application question(s):
- Can you commute to the office in Macclesfield for the 4-6 week training period?
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Weekend Customer Service Advisor roles across Synergy Recruitment Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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