Call Centre Agent
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
TED Alert is one of the UK's fastest growing telecare suppliers, and we want to offer a genuine chance to build a career within direct marketing and sales. If you can demonstrate to us that you have the right skills and attitude, we will invest in you, both in time and training.
Ted Alerts mission is to serve and protect the retired generation, providing everyone with the chance to remain living at home safely and keeping their confidence to continue on with their hobbies and interests that they love . Our smart GPS technology allows our customers to use their equipment wherever they are in the UK, protecting them at all times.
This is a telephone sales role so you must speak fluent English, be confident and simply enjoy talking to people. Of course, it would be great if you had telesales experience, but it is not essential. We all must start somewhere on our career path. What we would like to see is enthusiastic, eloquent people who are keen to learn. The role is based in our head office in Maidstone, Monday to Friday, and we have full and part-time positions (fitting in with school hours) available.
Job Types: Full-time, Part-time
Salary: £12,583.79-£45,000.00 per year
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Call Centre Agent roles across TED Alert UK Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12,584 - £45,000 bracket, including retirement vesting and health parity.
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