SLS Assistant

Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside.

What we offer you:

• A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3 and 5 years’ service respectively, plus bank holidays.
• Additional leave over the Christmas and New Year period during the Christmas closure
• Special leave to support a range of circumstances
• Flexi time scheme
• A variety of provision to support staff with personal development and recognition
• A range of family friendly benefits
• An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources

Teesside University is an ambitious and enterprising university for a focused and pragmatic global new generation. Focused on making a real difference to the lives of people and the success of businesses and the economy.

This is an excellent opportunity to join a forward thinking and innovative Student and Library Services team at Teesside University. These on-site face to face customer facing roles provide a first point of contact for the department in the provision of enquiry services to our university community. Role holders will be expected to provide face to face and virtual support to our customer base, assisting our community to access resources and services.

We are looking for candidates who can demonstrate excellent customer service skills and who can work effectively in a team environment, supporting colleagues and dealing with a range of customers from across the university community, including students, staff, and researchers. The ability to demonstrate initiative and to be able to problem solve will be an advantage.

Roles available are:

• part time 18.5 hours per week (Wednesday afternoon and all day Thursday and Friday)

• full time 37 hours per week (Monday to Friday)

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post WILL NOT qualify for University sponsorship under the Skilled Worker visa route.

Apply now if you would like to join us

If you are shortlisted, your interview will take place via Microsoft Teams.

Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy.

Please note that we are advertising this vacancy on other websites but we are not using those third parties to collate applications for us. If you are viewing this advert on a third party website please ensure you apply directly to Teesside University.