Contract Coordinator
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Position Overview & Specifications
Contracts Coordinator
At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7.
Role Profile:
To provide Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This role will be based from our Walsall office 5 days per week.
What youβll do:
The Contract Coordinator will form part of a team, mainly consisting of field-based Traffic Engineers, and be responsible for daily office duties such as general administration and ensuring our Engineers are guided through various projects should they have any issues or problems.
- Issuing faults to the field-based Engineers.
- Monitor faults and trends
- Liaise with Engineers to issue faults and receive repair details
- Liaise with Third Party companies to arrange works
- Liaise with Customers and Engineers on a daily basis
Business Operations Skills β Experience:
- Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers
- Need to work as part of a team
- Ability to react to changing circumstances and work under pressure
- Familiar with Highways Agency / Traffic / Transport OR Local Authority β although, training will be provided
- Ability to carry out general administration duties
- Experience of General Office processes & procedures
- IT skills around Microsoft Word, Microsoft Excel are essential
What we offer:
A career at Telent can span sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
33 days holiday, including public holidays, plus the option to buy or sell five days each year- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
About Telent
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKβs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youβll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youβll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
Brilliance brought together.
We are guided by our values and behaviours:
- Be Inclusive
- Take Responsibility
- Collaborate
- Be Customer-focussed
#LI-ONSITE
#TJ-ONSITE
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Telecommunications Services
Based on transatlantic hiring benchmarks for Contract Coordinator roles across telent's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Telecommunications Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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