Lettings Referencing Administrator
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Job Title: Referencing Administrator
Salary: £24k - £28k per annum (depending on skillset and experience)
Location: Fully Remote
Hours: Monday - Friday (09:00am to 17:30pm) and 1 in 4 Saturdays (09:00am - 13:00pm)
Company Overview:
Tenancy360 is a fast-paced tenant referencing company that provides comprehensive tenant referencing services to landlords, letting agents, and property managers. We are committed to helping our clients make informed decisions when it comes to selecting suitable tenants for their properties.
Job Description:
We are currently seeking a highly motivated and detail-oriented Referencing Administrator to join our team. The successful candidate will be responsible for assessing tenant documents in line with government legislation, answering phone calls, live chats, and emails, gathering employment references, and previous landlord references.
Responsibilities:
- Assessing tenant documents such as passports, visas, and proof of address in line with government legislation
- Communicating with clients via phone calls, live chats, and emails
- Gathering employment references and previous landlord references via phone and email
- Maintaining accurate records of all tenant references
- Managing and prioritising a high volume of work in a fast-paced environment
- Providing excellent customer service
Requirements:
- Excellent attention to detail and accuracy
- Strong communication and interpersonal skills
- Ability to work under pressure and in a fast-paced environment
- Good organisational and time management skills
- Proficient in Microsoft Office
- Ability to work independently and as part of a team
- A positive and proactive attitude towards work
This is a full-time position, and the successful candidate will be based remotely but with the occasionally requirement to travel into a London based office (expenses paid).
If you are passionate about providing excellent customer service and have a keen eye for detail, then we would love to hear from you.
Please submit your CV and a cover letter explaining why you are the right candidate for the role.
Job Types: Full-time, Permanent
Salary: £24,000.00-£28,000.00 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Are you comfortable working in a remote setting?
- Are you willing to undergo a background check, in accordance with local law/regulations?
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Lettings Referencing Administrator roles across Tenancy360's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £28,000 bracket, including retirement vesting and health parity.
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