People Operations Manager

General information

Job Title People Operations Manager Ref # 8141 Location Edinburgh Department Colleague Services Business Area People Team Working time Full-Time Date Published 20-04-2023

Serving our customers, communities, and planet a little better every day.

PEOPLE OPERATIONS MANAGER

Permanent

Edinburgh, Glasgow (blended working)

Salary from £57,760 to £75,000 available dependent on experience & Benefits

What we’ll offer

Our colleagues are the heart of our business. Quite simply, Tesco Bank is nothing without them. We love the unique characteristics, experiences, and background every single person brings to work.

Our colleagues deserve great people services, so if you have a passion for people and delivering service excellence, then we might just have the role for you. The successful candidate will lead a multi-disciplinary team, to provide operational excellence, to support the overall colleague experience.

What you’ll bring

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Bank.

A successful candidate will have a proven track record for delivering service excellence, managing suppliers and driving continuous improvement. Ideally that will be in a People Operations environment, though that is not essential.

The ability to develop and maintain relationships is essential – and ideally, you’ll have experience of doing that both internally to an organisation but also with 3rd parties.

Developing and managing the team is core to the role, so a curiosity about people and track record of getting the best from the team is key.

#LI-KS1

How to apply

We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Why Tesco Bank?

At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals. It’s important to us that we make sure you’re supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.

We’re also a little obsessed with the future. Your future. Our future. That’s why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one.

All that hard work? Come and see it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.

Our purpose

The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it’s an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that’s changing the face of banking for our customers.
We're on a mission to make our customers happier and more successful by putting them in control of their finances.