Sales Assistant
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Position Overview & Specifications
Role: Retail Sales Assistant
Hours: 40 hours per week
Location: T.H. Baker, Portsmouth
The Role
We have an excellent opportunity for a highly motivated and skilled Retail Sales Assistant. You will be responsible for providing the highest level of customer service and will have proven success in achieving KPI's and targets in a similar role. You will lead by example, promote a strong team spirit and ensure everyone is focused on customer experience and satisfaction.
You will report to the Branch Manager who will support you in achieving operational goals and standards. This position will require weekend working and hours to suit the needs of the business.
Key Responsibilities
- able to demonstrate a track record of achieving targets and KPI's
- ensure excellent customer service is delivered at all times
- maintain high standards throughout the store
- keep store and displays clean and tidy
- receive deliveries and organise stock
- process cash and card payments
- deal with customer refunds
- complete any tasks the Store or Assistant Manager delegates
Person specification
Essential skills/experience:
- must be able to interact with customers in a professional manner
- must be self motivated, focused and driven to succeed
- target driven
- able to deal with conflict
- reliable
- 2 years sales assistant experience
Desirable skills/expertise:
- retail consultative experience
- direct sales
- previous target and KPI achievement
Job Types: Full-time, Permanent
Salary: £13,832.00-£19,968.00 per year
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Beauty & Wellness
Based on transatlantic hiring benchmarks for Sales Assistant roles across TH Baker's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Beauty & Wellness.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £13,832 - £19,968 bracket, including retirement vesting and health parity.
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