Assistant Support Worker - Croydon Reach

Role: Assistant Support Worker - Croydon Reach

Salary / Grade: £25,741 per annum / A

Hours: 37.5 Mon – Fri (with shifts)

Location: Croydon

Contract type: Permanent

Closing date: 19/02/2023

At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.

We are recruiting for an Assistant Support Worker to join our Croydon Reach outreach team. This is an exciting opportunity to join a service working towards reducing rough sleeping in Croydon. Croydon Reach supports both new and more complex rough sleepers to move away from the streets and access and sustain accommodation. If you have an interest in ending homelessness in Croydon and making a difference to people's lives and are a highly motivated, empathic individual looking for a challenge, the role of Assistant Support Worker at Thames Reach could be the opportunity you've been looking for.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development. Thames Reach welcomes applications from people with transferable skills.

The role will involve office and street-based work in Croydon. While some of your time will be spent working daytime shifts, Monday-Friday, the role includes some early morning and late-night outreach shifts. This could also include some weekend working.

A clean driving license is an essential requirement of this role.

As an Assistant Support Worker you will:

• Directly support clients, identifying activities that will assist in their journey towards recovery and away from life on the street
• Be a response to referrals, carrying out assessments with new rough sleepers met
• Work alongside other agencies including, the local authority, mental health services, drug and alcohol, and housing providers.
• Conducting regular outreach shifts
• Accurately recording work done

To succeed as the Assistant Support worker, you will:

• Have a commitment to providing a high standard of service.
• Excellent communication skills
• Willingness to be part of rota that includes early and late shifts, including some weekend work
• Strong IT skills with the ability use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone.
• Honesty, reliability and a mature and thoughtful approach to equal opportunities and diversity in service provision
• The ability to learn and an enthusiasm for training and acquiring new skills.

We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary with cover starting on your first day of employment.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

If you have any questions about this role please contact bejamin.sebok@thamesreach.org.uk.