Chapel Manager

Chapel Restaurant Manager

We are looking for a passionate person to take the helm at our signature restaurant, The Chapel. The building is historic and the vaulted ceilings and inspired visual displays create a fitting ambiance for the food, rivaling the best in Cornwall and beyond. It offers our guests the chance to experience something truly memorable with our focus on seasonal ingredients and locally sourced produce, delivered with sustainability and ethics as prerequisites.

To be successful you will need to have a calm, collaborative, and deliberate approach, understanding the benefits of being hands-on with coaching and mentoring. You will want to enthusiastically share your knowledge and love for great quality food, wine, and service with your team around you, seeing their success as your success. This will be coupled with an abundance of positivity to build strong working partnerships with our managers across the business. This is a challenging role, but the opportunities are plentiful and as a result, as well as being able to work independently, you will need to be solutions focused, see every challenge as an opportunity, and be relentless in achieving the standards and quality expected.

This position holds full P&L accountability and responsibility for the success of the department. This means that you will be expected to own and drive the sales conversions, marketing requirements, and budget achievement while also being prudent with labour costs, purchasing, and GP delivery.

If you are resilient, enthusiastic, and dedicated, with a flair for delivering exceptional service, then we want to hear from you! It’s important that you share our core values, of being ‘creative in approach’, ‘loyal with our relationships’, and ‘memorable in our delivery’ while having a great sense of care for our guests and team, guiding and supporting them with inspirational leadership, even on the busiest of days. Our business relies on the enablement of and trust in our team. A collaborative working environment prevails across the hotel, where we all share in learning and success and find happiness in supporting our wider hotel family to deliver exceptional experiences.

Our backbone of attitudes and behaviours that create excellence are:

• A high level of integrity and care
• Passionate about attention to detail
• ‘Eyes in the back of your head’ – very energetic and observant
• Resilient
• To be always kind and considerate to your team members and guests
• Confidence to speak out when needed
• To be robust in your approach to feedback and change
• Bring your whole self to work and be proud of who you are
• Remain calm under pressure [particularly important in this role!]
• Be collaborative and encourage empowerment and enablement
• Professional, ethical and honest always

The key qualifications we need or prefer:

• Exceptional guest-facing management experience
• Good written and verbal English
• PC and EPOS literate
• Experience working within high-quality dining
• Demonstrable employer loyalty
• Experience in coaching and mentoring (preferred)

In return we offer:

• A strong local salary
• On-site benefits with Company rewards and discounts
• Many career and learning opportunities

Luxury | History | Cornwall

When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breathtaking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories and unlimited possibilities. It’s an iconic building and we are building a brilliant team to help shape and deliver the best experience in Cornwall.

‘Working at The Bodmin Jail Hotel really is Time Well Spent…’

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