Appointment Booker
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Position Overview & Specifications
We have an exciting opportunity to grow our Indoor Sales Team here at The Delivery Group. Here at The Delivery Group, we believe our future New Business Team members should come from within, offering support on development throughout the early stages of your career. The hours of work are 40 hours per week, Monday to Friday.
WHO IS THE DELIVERY GROUP?
The Delivery Group has an outstanding track record for growth, taking turnover from start up to over £200 million in the last ten years since it was established. We have also been ranked several times in the ‘The North West's Fastest Growing Company’ report and The Insider’s ‘Growth 100 Report’ as well as successful inclusion in the Sunday Times Fast Track 100. We have successfully diversified into the rapidly growing economy parcels market, capitalising on the boom in online shopping. The Group is now represented by multiple sites around mainland UK and continues strong growth year on year.
JOB OVERVIEW:
The purpose of the role within the Indoor Sales Team is to support our New Business Team. The candidate would be responsible for sourcing ecommerce leads through online platforms, calling businesses and introducing The Delivery Group, the candidate will profile a company in order to understand if TDG can offer a suitable solution for their postage needs, if the answer is yes, you would book an appointment for our Business Development Managers to attend.
Ideally the candidate would have the ability to achieve a dial out rate of 60-70 calls per shift. The ability to generate appointments would be preferred however not essential as full training will be given.
Full training will be given by the Indoor Sales Manager with regular coaching and development.
MAIN DUTIES:
- Achieve the individual appointment targets as set by the Indoor Sales Manager
- Working with both lead data and CRM (Salesforce) data to achieve the weekly call target
- Updating CRM (Salesforce)
- Diary management
- Working directly with TDG BM team to achieve new business target
Who we’re looking for
- Excellent understanding of the English language, both written and verbal
- Must have the ability to source their own leads
- A motivated self-starter
- Be ambitious and confident
- Quick and eager learner
- Knowledge of CRM systems (Salesforce) is desired but not essential
- Personable and polite and adaptable to change
- Must be able to work alone, structure your own day and work to KPI’s and targets
Here at The Delivery Group, we believe our future New Business Team members should come from within, offering support on development throughout the early stages of your career. If you are looking to start a career in sales and possibly transition into a field sales role, this is a great way to start.
Job Types: Full-time, Permanent
Salary: Up to £23,500.00 per year
Benefits:
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Warrington, WA5 3UY: reliably commute or plan to relocate before starting work (required)
Experience:
- B2B sales: 1 year (required)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Appointment Booker roles across The Delivery Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,500 - £23,500 bracket, including retirement vesting and health parity.
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