Hotel Receptionist (Part time)
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
What We Need We are looking for an efficient and welcoming Receptionist to join our small team to ensure the smooth running of the lobby, taking responsibility for reservations and general enquiries, ensuring a positive first impression of The Falcon both in person and on the telephone. Your responsibilities will include:
- Managing guest bookings using the hotel reservations system
- Ensuring guests receive a smooth check-in and check-out process
- Maintaining good product knowledge, including room rates, packages and promotions
- Converting room and food and beverage enquiries into bookings
- Liaising with the Wellness and Food and Beverage teams to ensure bookings are handled efficiently
- Ensuring room billing is accurate and all revenue is collected
- Dealing with reception related queries and complaints efficiently
- Creating ‘moments of magic’ to enhance the guest experience and encourage repeat custom
About Us Set at the heart of the 10,500-acre Castle Ashby Estate in Northampton, The Falcon has recently been transformed and re-imagined by Lord and Lady Northampton into a country retreat with 22 bedrooms, a destination restaurant and Wellness Centre for those in need of rest and renewal.
About You The successful candidate will have:
- Experience of working in a 4 or 5 star hotel environment
- Competent using the MS Office suite (Word, Excel and Outlook)
- Due to our beautiful rural location, your own transport would be useful
What We Offer In return, we offer the opportunity for you to become part of The Falcon Family where our values mean everything to us and we treat our people as well as we treat our guests. As well as a competitive salary we offer:
- Generous tronc share
- Free meals whilst you’re on duty made by our amazing kitchen team
- Discounted hotel stays for you and your friends and family
- Discounted food and drinks in our restaurant
- Comprehensive training and development
- Pension Scheme
- Discounted fitness training and yoga classes
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Hotel Receptionist (Part time) roles across The Falcon Hotel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £15,808 - £15,808 bracket, including retirement vesting and health parity.
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