Head Receptionist/Administrator
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Position Overview & Specifications
The Focus Training Group are looking for a Centre Co-ordinator for the Bristol office to cover maternity leave. The ideal candidate must be able to work both on their own and as part of a team, have excellent communication skills, proficient IT skills and a friendly personality. Time management and organisational skills are essential.
Duties will include:-
- Meet and greet all clients who enter the centre and to present a professional and positive image to all stakeholders
- Answer all incoming calls to the centre and deal with any enquiries
- Register learners with awarding bodies and claim certification
- To ensure accurate communication, both internally and externally and to ensure records and data are secured in line with company and legislative requirements.
- Ensure all funding agency rules are complied with
- Ensure exam procedures, including exam invigilation are adhered to in line with company procedures
- Work with the administration team in other centres to ensure all learners are claimed on time and that the information held on our MIS system is accurate
- To work closely with the Sales & Marketing Manager to ensure that courses are maximised effectively
- Ensure the centre is stocked to the appropriate level (stationary, food, milk etc.)
- Work closely with the Curriculum and Quality Managers to ensure centre requirements are met
- Ensure that the training centre is safe, clean and fit for purpose at all times
- Ensure the building is kept secure and maintained to a high standard
- To undertake and to maintain the managing first aid course, the fire warden course, and to maintain accurate records
Contract length: 12 months
Job Type: Temporary contract
Contract length: 12 months
Salary: £23,500.00-£25,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Head Receptionist/Administrator roles across The Focus Training Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,500 - £25,000 bracket, including retirement vesting and health parity.
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