Retail Sales Assistant
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Position Overview & Specifications
The Herbalist Company are recruiting a retail assistant to work between our Rochester and Gillingham shops.
As this is a retail position, you need to be available to work weekends and flexible with working at either shop. Due to the products that we sell, you will need to be over 18.
The CBD retail industry is a unique one, this isn't a bag items up and send people on their way kind of role. Since we opened 3 years ago, we've expanded to 6 shops, a number of outlets and our products are sold in numerous retailers. Whilst we only deal with the CBD side of the cannabis industry, a lot of our customers are looking to give up the other side of things and CBD is a great way to do this. An outgoing personality is a must to succeed in this shop. There is huge scope to grow within the role and if you spot opportunities, we will back you all the way and you'll reap the rewards
Our aim is to pioneer the movement of CBD use in the UK as an enhancement to a health and wellbeing focused lifestyle. We want to educate our customers on the benefits of CBD for both medicinal and recreational use and start the conversation to bring CBD products into the mainstream. You will be taking customers on an exciting educational journey as well as selling various products and brand merchandise.
What you will receive:
- Competitive hourly rates dependent on experience
- Full professional uniform provided
- Extensive and continuous training, bringing you completely up to speed with the brand and all product knowledge
- A line manager for coaching, management, support and monthly 121s
Desired skills and attributes:
- CBD knowledge
- Customer service experience
- Excellent communication skills
- Confident
- Proactive
- Interest in new trends in the wellbeing industry
- Sales & retail experience
- Interest in the cannabis industry and the culture around it
Job Type: Full-time
Salary: £10.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Experience:
- Retail sales: 1 year (preferred)
Work Location: One location
Reference ID: herb23
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Retail Sales Assistant roles across The Herbalist Company's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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