Credit Control Officer
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Position Overview & Specifications
London Bridge
Up to £32,440
Hyde is looking to recruit a Credit Control Officer.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As a Credit Control Officer, you will be working as part of a team of three Credit Controllers within income services to provide a debt recovery service for leasehold capital and major works debt.
Responsibilities
Efficient recovery of all leasehold capital and major works debt by email and phone.- Ensure invoices are produced accurately and are approved promptly.
- Reconcile all sales ledger control accounts and other balance sheet reconciliations.
- Prepare and post journals on the finance system (training provided).
- Ensure Accounts Receivable Ledger is accurate at all times.
- Resolving invoicing queries.
Skills and Experience Required
- Strong credit control experience
- Persuasive, assertive and resilient
- Excellent communication skills
- Good Microsoft Excel skills
Benefits
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Real Estate
Based on transatlantic hiring benchmarks for Credit Control Officer roles across The Hyde Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Real Estate.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £32,440 - £32,440 bracket, including retirement vesting and health parity.
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