Front of House Assistant

We are looking for an enthusiastic individual to join as our Front of House Assistant, working primarily within our Cafe.

The Living Rainforest is a vibrant education centre which provides learning opportunities and training as well as a friendly, sociable, working atmosphere. This is a full time role, working 5 out of 7 where needed.

www.livingrainforest.org

Job Purpose:

To work primarily in our café, also covering shop and public entrance where required ensuring both the front and back of house areas are kept to appropriate standards of health & hygiene, food safety and health & Safety. In addition to serving customers and providing exceptional customer service.

Responsibilities:

• Serving customers within our café area
• Preparation of cold and hot food items
• Cleaning all areas of the café including clearing tables, crockery, kitchen equipment and floors, ensuring good health and safety practices.
• Removal of waste products and rubbish from all areas of the café, shop, entrance & children’s play area as per guidelines
• Maintain a clean working environment by ensuring regular cleaning of all work surfaces, equipment, storerooms and ancillary areas.
• Ensure Health & Hygiene standards are met and exceeded in both the shop & café. Including compliance with Food Hygiene Regulations such as food handling, storage, temperature control and personal hygiene.
• Demonstrate excellent customer service and a professional approach, and follow good practice within all Front of House areas.
• To assist if required with end of day cashing up and associated administration, ensuring that all till operations are carried out in accordance with TLR policies and procedures.
• Where required, to assist with stock preparation and presentation; ensuring that the shop and café are sufficiently stocked at all times including stock rotation.

Required skills and experience:

• Good interpersonal skills and the ability to work in a team
• The ability to communicate in a friendly & effective manner with all staff and customers.
• Flexible with working hours – some evenings and weekends are required
• Existing experience working within a café environment is very desirable
• Health and Hygiene qualification also desirable and any catering qualification would be a big advantage
• An understanding of health and hygiene legislation pertaining to shop & café

To apply, please send your CV together with a covering letter explaining why you would be the best candidate for the role.

Thank you for your interest in joining our team. Due to the popularity of some vacancies, if we haven’t contacted you back within 28 days, please assume that your application was unsuccessful.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Job Type: Full-time

Salary: Up to £9.50 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location