Casual Co-ordinator

As a division of The NEC Group, Amadeus has been providing award winning catering to four world class venues for the last 35 years. We are proud to be the sole caterer at The ICC, The Utilita Arena, The NEC and the Resort World Arena.
The position of Deployment Co-ordinator is based primarily at The Utilita Arena, the main responsibility of this role is to provide appropriately timed and skilled staff into our many shows, concerts and events for The Utilita Arena .
Examples of the work you will be undertaking on a daily basis include:

• The staffing of all events within the business areas ensuring that the calibre of the people you deploy best represent the Amadeus and The NEC Group
• Being the first line contact for all variably paid employees and workers
• Reacting to and implementing solutions regarding cancellations, shortfalls and changing business levels
• Assisting with the recruitment and selection of our casual workforce
• Building of relationships with internal and external suppliers
• Working with the operational managers to ensure that the service we deliver to our customers is to the highest standard
• The flexibility and willingness to support Deployment Co-ordinators at our other venues is essential. Due to the nature of our businesses and the role you will be required to work evenings, weekends and early mornings with the possibility of staying away from home on occasion.

The ideal candidate will:

• Have experience within Admin
• Have experience with customer service
• Be proficient in IT packages including Microsoft Office Knowledge of workforce scheduling systems would be beneficial
• Have an excellent telephone manner gained in an office environment
• Be an excellent verbal and written communicator
• Be able to multitask with the ability to work on numerous projects at any given time, delivering all in a timely manner to a standard with excellent attention to detail
• Proactively seek solutions to issues that may arise
• Be customer focused
• Be experienced in high volume deployment
• Have a knowledge of catering operations
• Self motivated and able to work well as a team

If this position excites you, and you feel that you are committed, loyal and ready for a new and exciting challenge and are able to adopt a flexible working pattern, then we want to hear from you.

What we offer:

• Holiday is accrued at 12.07% of hours worked
• Free Onsite parking
• Free lunch when office based
• Pension matching up to 7% and Life Assurance if eligible for pension and in pension plan
• We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
• Great Learning and Development
• Employee Assistance Programme
• Exclusive Discounts and many more great benefits

The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.

Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.

Disclaimer: due to high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams manage application levels while maintaining a positive candidate experience. So please submit your application as soon as possible to avoid disappointment.