Assistant General Manager
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Position Overview & Specifications
Who we are
We are Birmingham's oldest pub dating back to 1368! Whilst our building is old in age, we are very much young in spirit. Our pub is considered as the 'Heart of Digbeth', we are situated in one the most create and liveliest parts of the city.
Our pub is a destination for all occasions, be it family celebrations enjoying one of the best Sunday Roasts in the city, mid week get togethers between friends or colleagues, or that party night out on the weekend in our 400 seater garden!
Not content with just opening the doors, we have a steady stream of weekly and one off events throughout the year to ensure that there is never a dull moment at The Old Crown
Who we are looking for
Our team culture at the OC is very important, and is one of the reasons we have great staff retention. Without sounding too philosophical (!) we believe work should add value to someone, not take it away! Therefore we make sure we hire the right people suited to work in our team.
In looking for new staff we focus on the following areas
- TEAM - are you a proactive manager who can motivate and get the best of your team
- CUSTOMER - are you a conscientious and empathetic manager who understands what the customer wants and how to best deal with service situations
- SYSTEMS - are you a manager who can follow and implement systems. Who understands the importance of working towards and achieving targets
Experience in managing staff is essential. As a business we will always look to improve our systems through training and evaluation
What do we offer?
We are looking for candidates who are full time employment. These shifts will be a mixed of day and evening, ensuring that the best work / life balance can be achieved.
We provide 40% discount of food & drink not just her at OC but also our sister venues - Kanteen, Rico Libre & MELT
What are the next steps?
If you think you match our job description, then just click to apply and we will be in touch!
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
- Yearly bonus
Experience:
- Hospitality: 3 years (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Assistant General Manager roles across The Old Crown Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £30,000 bracket, including retirement vesting and health parity.
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