Reservations Agent
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Are you a good communicator?
Do you know how to provide great customer service?
Full time, permanent position, working 40 hrs per week over 5 days,
What will I do?
- Handling enquiries for our hotel
- Speaking with customers on the phone and replying to emails
- Supporting with new bookings and assisting with existing bookings
- Liaising with hotel teams to answer any customer query
- Keeping systems up to date, making sure to add all new bookings
- Always providing first class customer service, leaving everyone with a great experience
Is this the role for me?
- Excellent communication skills
- A ‘can do’ attitude, confident and self-motivated
- Able to identify what great customer service looks like
- IT savvy, must be proficient with MS Office, Excel to an advanced level
- Able to work under pressure and maintain high attention to detail
- Able to work shifts which will cover evenings and weekends
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Reservations Agent roles across The Queens's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £22,000 bracket, including retirement vesting and health parity.
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