Customer Sales Executive
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Position Overview & Specifications
Who are we?
We are a family owned, start-up e-commerce business entering our third financial year. We are already the largest online retailer offering rooflights and roof lanterns. Our goal is exceptional growth, becoming the UK’s leading supplier of home extension products (rooflights, bi-fold doors, windows, etc).
What do we do?
You know when people build extensions in their back garden? Well, we give people peace of mind when choosing which systems are best suited to their projects; rooflights, roof lanterns & bi-fold doors. Once we’ve guided them through the buying process, we send their products directly to their door for their builder to install. If they have any questions about the product or installation, our team are ready to help at a moment’s notice.
What will you do?
- Qualify, respond and progress HOT sales leads
- Liaise with customers (phone/email) providing clear and concise information to
- guide them through their purchase
- Proactively develop new business from existing trade customers
- Work in a results-orientated environment with targets and KPIs (Key Performance
- Indicators)
- Build customer relationships to grow and develop your own sales pipeline
- Keep our CRM (Customer Relationship Manager) organised and up to date with
accurate information
- Understand company policies and procedures
What’s in it for you?
- Opportunity to improve your sales ability, learning how to grow & scale a start-up, ecommerce business
- A dedicated estimator who will do all your quoting, so you can focus on selling to
- customers
- NO COLD CALLING; all sales leads are inbound, hot leads (yes, really!)
- Realistic and achievable targets
- Simple commission plan so you know exactly what you need to do to earn your
bonus
- High quality sales training to enable you to not only hit, but overachieve your targets
- Opportunity to progress to sales manager, earning £40k + per year
- All the tools you need to do your job well; laptop, iPhone, AirPods, dual-monitors
etc.
- 25 days of annual leave plus bank holidays
- Hybrid working; opportunity to work from home once probation is passed
Job Type: Full-time
Salary: £26,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- London, N17 9QU: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Sales: 1 year (preferred)
Work Location: In person
Reference ID: Customer Sales Executive
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Sales Executive roles across The Rooflight Centre's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,000 - £32,000 bracket, including retirement vesting and health parity.
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