Quality and Performance Manager

The Role

An opportunity has arisen at Galanos House for an experienced Quality and Performance Manager, we are looking for a Registered Nurse or a level 4 diploma in Health and social care qualified individual with substantial audit experience.

The successful candidate will have previous experience of implementing audit and quality assurance processes within a health and social care setting with older people. By identifying key areas for improvement and staff development you will work along side the Practice Development Facilitator to help ensure training falls inline with improvements outlined in audits.

Experience of investigating adverse incidents and complaints is essential to succeed in this role, you will be expected to create scheduled and ad hoc reports on audit and compliance with regulatory compliance and best practice guidance. This role is an exciting opportunity to improve service delivery and ensure our beneficiaries are receiving the best care possible.

About the Royal British Legion – Careers in Care, Nursing and Recovery

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community. And our Care, Nursing and Recovery teams are there when people need us most. Supporting this community throughout the nation with understanding and compassion.

As part of this team, you’d be providing dedicated care in our care homes for older veterans, helping those living with dementia, supporting carers, or ensuring ex-service personnel and their families can live safely at home.

As well as being there with practical, hands-on support, you’d also offer advice and guidance. Whether that’s to help people with a particular need, or more simply to ensure that they are making the very most of the care, programmes and services we can provide.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: 17th April 2023

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.