War Pensions Advisor

The Role

At the Royal British Legion, we believe in building on potential. As a War Pension & Compensation Advisor your ability to represent beneficiaries at First Tier Tribunal could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it is needed.

As a War Pension & Compensation Adviser you will be responsible for advising beneficiaries regarding their appeals and represent them before the War Pensions and Armed Forces Compensation First Tier Tribunal by:

• Ensuring that beneficiaries receive a person centered, responsive and professional service at all times which is sensitive, respectful of their needs and coordinated with other Legion services.
• Keeping abreast of all legislative and practice issues affecting War Pension & Armed Forces Compensation schemes matters and provide team briefings as necessary
• Delivering the WP&C advice service in accordance with nationally agreed standards and best practice. About the Royal British Legion – Careers in Advice and Welfare

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community.

Every day, everyone in our Advice and Welfare teams dedicate themselves to bettering the lives of those in this community.

Be it a conversation about financial support, physical and mental wellbeing, employment, housing, independent living or social support – working in these teams means the time you would spend with those who need our help, and the advice you would offer, could have a profound effect on their lives. It's this mission, this scale, this challenge, and the values we all live by, that makes the RBL such a fulfilling place to thrive.

We also want those who need our support to be able to get it when they need it, and from those best placed to give it. Which is why we have invested in multi-channel support services.

You will ideally have background in supporting clients within advisory role which can be across various sectors.

We provide you with tailored training to equip you with knowledge and skills to provide best service to our beneficiaries.

So, if you want to give your days meaning, put your passion into a role with real impact and support others in an inclusive team that faces every challenge together, we want to hear from you!

Whatever your interests and ambitions, we think you will find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.

It is because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It is why we make sure that you have the opportunities you need to learn and develop. It is why we are invested in making RBL a truly inclusive place to work, where everyone can be themselves. It is why you’re welcome, whoever you might be.

It is why we welcome applications from people with diverse backgrounds and experiences.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: Sunday 5th March 2023

Projected video interview dates: 20th and 21st March 2023