Sales Executive

We are currently looking for an experienced and motivated Hotel Sales Executive to join our team at The Stafford London Hotel.

About The Stafford London

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence.

The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks.

About the role, what will I be doing?

As a Sales Executive, you will enjoy being part of an independent establishment with a can do and a positive attitude. You will be developing, maintaining and managing an account base within the Local Corporate, Meeting & Events accounts and Group segment, generating revenue and new business opportunities for The Stafford London. Your duties will include:

• Researching and prospecting potential corporate clients in the local area, with guidance from Assistant Director of Sales

• Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with Assistant Director of Sales

• Liaising with the Reservations team on loading of accounts, updating profiles and confirmed group planning

• Participating in sales blitzes, trade shows, workshops and exhibitions as appropriate

• Constantly managing our current portfolio of local corporate clients, agents etc

• Ensuring that regular communication is maintained and repeat business is delivered

• Complete and distribute the weekly / monthly sales report and detailing activities, including monthly Sales matrix report

• Prospecting accounts from the competitor set, by using Hotelligence system, local insights, networking events and local research

• Meeting potential clients to show them the Hotel facilities including FAM trips, meeting existing clients, agents & companies on site to discuss their requirements and offer professional guidance

• Having a full understanding of the hotel’s products, history, facilities

• Liaising with the accounts department regarding credit applications

• Assisting in collating a complete Sales & Marketing plan, in conjunction with the Sales and Marketing team

• Ensuring all deposits and monies are received and administrated in line with the company’s procedures when needed

• Be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible

• Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, Assistant Sales Director or General Manager

Who are we looking for?

• Proven sales professional with a minimum of 1-year direct sales experience within a premium sales organisation
• Passionately driven towards revenue goals
• Polished and professional communication skills – verbal and written
• Excellent standards of personal presentation
• Understanding of Excel, Word and Power point is necessary
• Understanding of Opera programmes would be an advantage, but not essential
• Previous hospitality experience advantage

Our Benefits includes:

• A competitive salary + very generous service charge
• 28 days holiday with increase after 1st year of service, capped at 33 days
• Private Healthcare & Life Insurance
• Childcare Vouchers
• A choice of rewards and lifestyle benefits
• Employee recognition programme
• Training and development opportunities
• Referral Scheme: £1000 for referring Front of House staff and £2000 for referring a Chef, (terms and conditions applies)
• Interest free season ticket loan & Ride to Work Scheme
• 50% Food and Beverage discount in our venues

Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you!

If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you!

Please apply now, we are looking forward to receiving your application.

The successful candidate must already have eligibility to work in the UK.