Customer Support Representative (Turkish Language)
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Requirements:
- Can-do attitude;
- Excellent knowledge of Turkish language;
- Good knowledge of the English language would be a plus;
- Customer care experience (would be a plus);
- The right attitude, accurate, hard-working, attentive to details, and self-organized person;
- Flexibility on working hours and days (work by shifts).
We offer:
- To be a great unit of an international team, treat each other with respect and move towards the same goal;
- Experience in working in a fun, ambitious and rewarding environment;
- Freedom and responsibility: you do not need to be told what to do;
- Equal opportunities in every aspect;
- Flat organizational structure, almost zero bureaucracy;
- Only the top performers with competitive compensation;
- Work-life balance — means unlimited vacation days and sick days;
- Constant career development and learning;
- Enjoy the corporate atmosphere with awesome parties, team building and sports training.
Responsibilities:
- Deliver high-quality services to our customers;
- Answer via live chats and emails;
- Help customers with complaints and questions;
- Make calls to customers in difficult cases;
- Give customers information about our website;
- Other project support work.
(Full training will be provided)
GENEL NİTELİKLER
Customer Support Representative (Turkish Language)
Telefonda iletişim ve ikna kabiliyeti gelişmiş,
Türkçe Diksiyonu düzgün, akıcı ve etkin konuşabilen ,
Müşteri ve hizmet odaklı çalışma yetkinliğine sahip,
İş saygısı ve disiplini olan,
Dikkatli, sonuç odaklı,
Grup çalışmasına yatkın,
Ms Office programlarına hakim,
7/24 Vardiyalı çalışmanın gerektirdiği esnek çalışma saatlerine uyum sağlayabilecek
İngilizce bilmek gereksinimler için ekstre olacaktır ama bu sizin için artıdır.
İş Tanımı :London lokasyonumuz da, ‘’ Müşteri Temsilcisi’' olarak görevlendirilmek üzere takım arkadaşları arıyoruz.
Personel eğitimi verilerek daha iyi çalışmanıza yardımcı olacağız.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Advertising & Public Relations
Based on transatlantic hiring benchmarks for Customer Support Representative (Turkish Language) roles across the Team's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Advertising & Public Relations.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £30,000 bracket, including retirement vesting and health parity.
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