Events Assistant
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Position Overview & Specifications
Events Assistant
Vale Resort, Pontyclun
£20,865 Per Annum
Hours include days, evening & weekends
Due to exceptional demand, we are looking to increase our team at the Vale Resort and are currently recruiting for Events Assistants.
The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.
About the Role:
Working as part of the Events team you will provide exceptional service to our guest, exceeding expectations. Along with:
· Ensure all events are set up in line with the function sheets.
· Approach and acknowledge all guests, ensuring exceptional customer service at all times.
· Awareness of menus, wine list and banqueting etiquette.
· Maintain stock supplies throughout the functions.
About you:
· You'll have excellent customer service skills and enjoy working in a fast pace environment
· Knowledge of food safety and an understanding of allergens desirable
· Excellent attention to detail and problem solving skills
· Committed to working as a team
What’s in it for you:
As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few! We also extend our discounts to family and friends so they don’t feel left out.
Not only that but we are proud and committed to invest in our employees, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.
Job Types: Full-time, Permanent
Salary: £20,865.00 per year
Benefits:
- Company pension
- Gym membership
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Events Assistant roles across The Vale Resort's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,865 - £20,865 bracket, including retirement vesting and health parity.
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